Terms of Service

Agreement to Terms

Welcome to Lunacalli. By accessing or using our website at lunacalli.com (the "Site") and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes acceptance of those changes.

Eligibility

By using our Site and placing orders, you represent that:

You are at least 18 years old or have parental consent
You have the legal capacity to enter into binding contracts
You will provide accurate and complete information
You will comply with all applicable laws and regulations

Products and Pricing

Product Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. Colors may vary slightly due to monitor settings.

Pricing

All prices are displayed in the selected currency and are subject to change without notice. Prices do not include shipping costs or applicable taxes, which will be calculated at checkout.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will refund any payments made.

Availability

Products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our sole discretion.

Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason. An order is not accepted until we send a confirmation email.

Payment

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is processed at the time of order placement. All payments are processed securely through our payment providers.

Order Cancellation

You may request to cancel your order before it has shipped by contacting us. Once an order has shipped, it cannot be cancelled but may be returned according to our Return Policy.

Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping methods, delivery times, and costs.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.

Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds.

Intellectual Property

All content on this Site, including text, graphics, logos, images, product descriptions, and software, is the property of Lunacalli or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

Copy, modify, or distribute any content without permission
Use our trademarks without written consent
Use the Site content for commercial purposes without authorization
Frame or mirror any part of the Site

User Conduct

When using our Site, you agree not to:

Violate any applicable laws or regulations
Infringe on the rights of others
Submit false or misleading information
Upload malicious code or interfere with the Site's operation
Attempt to gain unauthorized access to any part of the Site
Use automated systems to access the Site without permission
Engage in any activity that could damage our reputation

Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please notify us immediately of any unauthorized use of your account.

Product Safety and Use

Our candles are intended for decorative and aromatic purposes. Please follow all care and safety instructions provided with your purchase:

Never leave a burning candle unattended
Keep candles away from flammable materials
Place candles on heat-resistant surfaces
Keep out of reach of children and pets
Trim wicks to 1/4 inch before each use
Do not burn candles for more than 4 hours at a time

We are not liable for any damage or injury resulting from improper use of our products.

Disclaimer of Warranties

THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUNACALLI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from these Terms or your use of the Site shall not exceed the amount you paid for the products giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Lunacalli, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms or your use of the Site shall first be addressed through informal negotiation. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@lunacalli.com
Address: Lunacalli, [Business Address]